Testimonials
MIKE FLIPPEN, PATIENT OF ADVANCED PAIN CARE Mike Flippen knows what it is like to live with constant,
severe pain. He was working with the Texas Youth Commission in Giddings in December 2009 when he
was injured trying to restrain an extremely combative youth. During the incident, Flippen was kicked
repeatedly, including directly in the face. Afterwards, he didn't seek medical help, thinking a
dislocated finger was the extent of his injuries. However, two months later he passed out while
driving. An MRI revealed that the kick to his face had caused slow internal bleeding behind his
eye, which resulted in nerve damage in his neck, shoulder and arm.
As the immediate pain from the assault began to fade, chronic pain caused by the nerve damage remained. "The only way I can think to describe it is like having barbed wire dragged around my head, neck, across my shoulder and down my arm," says Flippen. "The pain can be so intense sometimes that it makes me throw up."
Doctors referred Mr. Flippen to Advanced Pain Care, an Austin-based pain management clinic that specializes in diagnosing and treating chronic pain. During his visits to Advanced Pain Care, Flippen was given two spinal injections to treat the nerve damage and medication to help with any residual pain. Flippen says, "Advanced Pain Care was the only thing that kept me out of the hospital.
LYNDA TURNER, PATIENT OF ADVANCED PAIN CARE Thousands of patients have been treated at Advanced Pain Care, giving people like Lynda Turner the opportunity to live without pain. "I had given up on living a life without pain," says Turner a loyal patient of Advanced Pain Care. Turner had previously had surgery to correct her incessant pain, but the surgery was not successful. After three painful attempts to correct the problem, Turner was left with pain "100 times worse than it was prior to the surgery." The pain was so severe she could not walk. Lynda Turner called Advanced Pain Care, where Dr. Malone diagnosed her pain and prescribed a pain patch for the severe nerve damage and scar tissue in her back. Under his care and treatment, she was able to walk and eventually return to work.
The future looks bright for those who suffer from chronic pain, especially as more attention and resources are being devoted to pain management. Breakthroughs in treatment and care are continually being made, giving renewed hope to patients.
CONNER P. , PATIENT OF ADVANCED PAIN CARE Dr. Malone really pays attention to the patients and he shows that he is concerned with the patients getting better. This has been a great change from the past pain clinic for me. In the waiting room I waited a short time and I was given all the consideration possible.
MARLA S., PATIENT OF ADVANCED PAIN CARE Courteous staff, friendly, knowledgeable willing to help, not condescending, they go the entire mile to make I am as close to pain free as I can be. They take the time to explain everything to my satisfaction. Easy to make appointments.
SHEILA B., PATIENT OF ADVANCED PAIN CARE Very personable and caring! The office runs smoothly and everyone seems to be working together as a team. Great job.
JEANNIE V., PATIENT OF ADVANCED PAIN CARE They pay attention to your needs and concerns. Answers all my questions whether related to my specific problem or not.
CARI D., PATIENT OF ADVANCED PAIN CARE I am always treated well. Larry treats me as a friend. The staff are always friendly. I never feel rushed I don't know what I would do if I couldn't come to this office. I am thankful that they are here.
BRANDON T. , PATIENT OF ADVANCED PAIN CARE Always a pleasant atmosphere, professional conduct with staff and doctors all have a carrying and concerned nature to my issues.
CHRISTINE C., PATIENT OF ADVANCED PAIN CARE The first pain clinic to give me what I need and deserve.
C.Z., PATIENT OF ADVANCED PAIN CARE Always friendly and get you back there fast. Always nice when you need to change appointments' dates.
CINDY TIMMS, PATIENT OF ADVANCED PAIN CARE "Dr. Malone was tireless in his efforts to help me. He validated my concerns and helped me emotionally. I quit feeling guilty about pain I couldn't control," says Cindy Timms. Ever since she can remember, her earliest childhood memories are of headaches. For years Cindy has had headaches. She had tried different medications, but they really didn't work. As the Director of the drama department at Elgin High School, she has to be prepared to deal with kids all day long. She also has a daughter, 12, and a son, 8. The demands of her career and family don't allow for much down time.
In 2004 she was diagnosed with colon cancer. When she was being treated for the cancer, which is now in remission, she didn't experience the migraine headaches. The cancer medications were addressing her pain with her headaches. As soon as she was no longer taking the medication for cancer, her headaches came back with a vengeance.
She sought help from Dr. Mark Malone. "He knew just what to do. Not only is the pain minimized, but he helped me get over terrible feelings I have had for years. When you have a chronic pain, you start to feel embarrassed about the frequency and degree of pain. It is embarrassing and hard. Sometimes you think people don't believe you or understand," says Cindy.
After two years Cindy is feeling better. She has more mobility in her neck and shoulders. Overall, she is able to move better. Cindy says she has received injections, oral medications, a TENS machine for the pain and exercises designed to help the pain and strain on her neck and shoulders.
The theatre is her passion, both professionally and as a hobby. She believes she is a better teacher and knows she is a more involved parent. Snorkeling and swimming are also hobbies she enjoys with more frequency. In addition, she can work, relax, design and read without fear of a surprise headache. Cindy has her life back and is grateful to the staff of Advanced Pain Care.
DEBORAH, PATIENT OF ADVANCED PAIN CARE Staff is always very courteous and professional. Always very time efficient. I am totally satisfied with their practice.
KRISTIN M., PATIENT OF ADVANCED PAIN CARE Pretty short wait time for appointments. Doctors are very understanding and sympathetic.
DEBORAH NEWCOMBE, PATIENT OF ADVANCED PAIN CARE "I feel very supported by Dr. Malone and the staff of Advanced Pain Care. He is a very soft spoken, kind, diligent, and thorough man, who pursues the best care for my condition," says Deborah Newcombe. She has degenerative discs in her neck. Her primary care physician initially tried physical therapy. He sent her to Dr. Malone, when that did not relieve the pain. Dr. Malone looked at the MRI and told her anyone of three different places were in poor enough condition to cause severe pain.
Initially, Dr. Malone gave her three spinal injections and several trigger point injections which helped. After a time the injections did not provide as much relief. He has been willing to try different pain relievers to at her need and comfort level. They have experimented with a patch. She is also seeing a chiropractor and going to physical therapy again. It may take a while to get the right balance of what works best for her pain management. In an effort to and additional methods of medicine to help alleviate pain, Dr. Malone does not hesitate to refer her to any doctor or therapy. This gives her hope.
According to Deborah, "I appreciate the fact that Dr. Malone has taken my condition seriously. He never seems frustrated with me. He believes I am being honest about my pain. When I am in pain I have a difficult time getting ready for work and I certainly don't desire to do fun unnecessary activities. The thought of spending another 30 years in pain holds no anticipation. Dr. Malone has made it possible to put my heart back into what I love to do." Deborah enjoys her job as a Volunteer Coordinator at AseraCare Hospice. She loves serving patients and their families. She has a better quality of life and can enjoy time with her family and friends.
CARRIE W., PATIENT OF ADVANCED PAIN CARE Front desk is always super nice. Short wait and friendly atmosphere. Doctors and assistants have helped a lot.
ROBERT GRIESEN, PATIENT OF ADVANCED PAIN CARE "I feel like Dr. Malone and his staff are part of my family. They have made me feel so much better and made such a difference in my life. Everyone is friendly and professional," says Robert Griesen.
In 2005 Robert visited his primary care physician because of a problem he had with his shoulder. He was told to exercise more and that it should improve. However, the pain increased to a point they he couldn't move his shoulder. He is a construction superintendent for truck drivers who pave highways. Not only was he miserable, but he couldn't work. He was referred to a specialist who gave him cortisone shots, but they didn't provide any relief. Robert researched the internet and looked in the phone book where he found out about Mark Malone, M.D. at Advanced Pain Care. When he called to schedule an appointment, the staff worked him into the schedule to see the doctor right away. Dr. Malone listened carefully to him describe his problem and told Robert he thought he could help him. First, he had an MRI which revealed that he had two herniated discs. Then Dr. Malone gave him oral medication and followed that with an injection. For the first time Robert felt relief from his pain. Now Robert visits Advanced Pain Care once a month. He only takes medication at night, if he needs it. Life is better. Not only is he comfortable doing his job, but he can spend quality time with his wife and two sons. Robert is also able to pursue his hobby of entering sweepstakes and fishing.
TARA BRIZENDINE, PATIENT OF ADVANCED PAIN CARE "Dr. Malone and his staff understand. They know my story and take care of me. I will always be grateful for the care I have received at Advanced Pain Care," says Tara Brizendine.
At 22, Tara has already had six surgeries. The first was in 2003 when she was a junior in high school. She had a hiatal hernia and nissen fundoplication. Her general surgeon had to make incisions in the same area multiple times. Nerve pain resulted from build up of scar tissue after numerous surgeries. She was in terrible pain and completely debilitated. Her condition is complicated by seizures and her severe asthma. Tara was forced to leave high school and stay at home. She was desperate for some pain relief from the intense pain. Now she works to maintain a suitable weight. Tara referred to Advanced Pain Care by her general surgeon. When she saw Dr. Malone, she was miserable. He carefully reviewed her case and told her he could provide her relief from her pain. When he gave her injections and oral medication, she finally started feeling better. It is still a battle for her, but she has a good spirit. Recently, she graduated from college overcoming many obstacles. Due to other health conditions, she spends most of her days at home. However, she is no longer in constant pain. She hopes to raise awareness for chronic pain.
As the immediate pain from the assault began to fade, chronic pain caused by the nerve damage remained. "The only way I can think to describe it is like having barbed wire dragged around my head, neck, across my shoulder and down my arm," says Flippen. "The pain can be so intense sometimes that it makes me throw up."
Doctors referred Mr. Flippen to Advanced Pain Care, an Austin-based pain management clinic that specializes in diagnosing and treating chronic pain. During his visits to Advanced Pain Care, Flippen was given two spinal injections to treat the nerve damage and medication to help with any residual pain. Flippen says, "Advanced Pain Care was the only thing that kept me out of the hospital.
LYNDA TURNER, PATIENT OF ADVANCED PAIN CARE Thousands of patients have been treated at Advanced Pain Care, giving people like Lynda Turner the opportunity to live without pain. "I had given up on living a life without pain," says Turner a loyal patient of Advanced Pain Care. Turner had previously had surgery to correct her incessant pain, but the surgery was not successful. After three painful attempts to correct the problem, Turner was left with pain "100 times worse than it was prior to the surgery." The pain was so severe she could not walk. Lynda Turner called Advanced Pain Care, where Dr. Malone diagnosed her pain and prescribed a pain patch for the severe nerve damage and scar tissue in her back. Under his care and treatment, she was able to walk and eventually return to work.
The future looks bright for those who suffer from chronic pain, especially as more attention and resources are being devoted to pain management. Breakthroughs in treatment and care are continually being made, giving renewed hope to patients.
CONNER P. , PATIENT OF ADVANCED PAIN CARE Dr. Malone really pays attention to the patients and he shows that he is concerned with the patients getting better. This has been a great change from the past pain clinic for me. In the waiting room I waited a short time and I was given all the consideration possible.
MARLA S., PATIENT OF ADVANCED PAIN CARE Courteous staff, friendly, knowledgeable willing to help, not condescending, they go the entire mile to make I am as close to pain free as I can be. They take the time to explain everything to my satisfaction. Easy to make appointments.
SHEILA B., PATIENT OF ADVANCED PAIN CARE Very personable and caring! The office runs smoothly and everyone seems to be working together as a team. Great job.
JEANNIE V., PATIENT OF ADVANCED PAIN CARE They pay attention to your needs and concerns. Answers all my questions whether related to my specific problem or not.
CARI D., PATIENT OF ADVANCED PAIN CARE I am always treated well. Larry treats me as a friend. The staff are always friendly. I never feel rushed I don't know what I would do if I couldn't come to this office. I am thankful that they are here.
BRANDON T. , PATIENT OF ADVANCED PAIN CARE Always a pleasant atmosphere, professional conduct with staff and doctors all have a carrying and concerned nature to my issues.
CHRISTINE C., PATIENT OF ADVANCED PAIN CARE The first pain clinic to give me what I need and deserve.
C.Z., PATIENT OF ADVANCED PAIN CARE Always friendly and get you back there fast. Always nice when you need to change appointments' dates.
CINDY TIMMS, PATIENT OF ADVANCED PAIN CARE "Dr. Malone was tireless in his efforts to help me. He validated my concerns and helped me emotionally. I quit feeling guilty about pain I couldn't control," says Cindy Timms. Ever since she can remember, her earliest childhood memories are of headaches. For years Cindy has had headaches. She had tried different medications, but they really didn't work. As the Director of the drama department at Elgin High School, she has to be prepared to deal with kids all day long. She also has a daughter, 12, and a son, 8. The demands of her career and family don't allow for much down time.
In 2004 she was diagnosed with colon cancer. When she was being treated for the cancer, which is now in remission, she didn't experience the migraine headaches. The cancer medications were addressing her pain with her headaches. As soon as she was no longer taking the medication for cancer, her headaches came back with a vengeance.
She sought help from Dr. Mark Malone. "He knew just what to do. Not only is the pain minimized, but he helped me get over terrible feelings I have had for years. When you have a chronic pain, you start to feel embarrassed about the frequency and degree of pain. It is embarrassing and hard. Sometimes you think people don't believe you or understand," says Cindy.
After two years Cindy is feeling better. She has more mobility in her neck and shoulders. Overall, she is able to move better. Cindy says she has received injections, oral medications, a TENS machine for the pain and exercises designed to help the pain and strain on her neck and shoulders.
The theatre is her passion, both professionally and as a hobby. She believes she is a better teacher and knows she is a more involved parent. Snorkeling and swimming are also hobbies she enjoys with more frequency. In addition, she can work, relax, design and read without fear of a surprise headache. Cindy has her life back and is grateful to the staff of Advanced Pain Care.
DEBORAH, PATIENT OF ADVANCED PAIN CARE Staff is always very courteous and professional. Always very time efficient. I am totally satisfied with their practice.
KRISTIN M., PATIENT OF ADVANCED PAIN CARE Pretty short wait time for appointments. Doctors are very understanding and sympathetic.
DEBORAH NEWCOMBE, PATIENT OF ADVANCED PAIN CARE "I feel very supported by Dr. Malone and the staff of Advanced Pain Care. He is a very soft spoken, kind, diligent, and thorough man, who pursues the best care for my condition," says Deborah Newcombe. She has degenerative discs in her neck. Her primary care physician initially tried physical therapy. He sent her to Dr. Malone, when that did not relieve the pain. Dr. Malone looked at the MRI and told her anyone of three different places were in poor enough condition to cause severe pain.
Initially, Dr. Malone gave her three spinal injections and several trigger point injections which helped. After a time the injections did not provide as much relief. He has been willing to try different pain relievers to at her need and comfort level. They have experimented with a patch. She is also seeing a chiropractor and going to physical therapy again. It may take a while to get the right balance of what works best for her pain management. In an effort to and additional methods of medicine to help alleviate pain, Dr. Malone does not hesitate to refer her to any doctor or therapy. This gives her hope.
According to Deborah, "I appreciate the fact that Dr. Malone has taken my condition seriously. He never seems frustrated with me. He believes I am being honest about my pain. When I am in pain I have a difficult time getting ready for work and I certainly don't desire to do fun unnecessary activities. The thought of spending another 30 years in pain holds no anticipation. Dr. Malone has made it possible to put my heart back into what I love to do." Deborah enjoys her job as a Volunteer Coordinator at AseraCare Hospice. She loves serving patients and their families. She has a better quality of life and can enjoy time with her family and friends.
CARRIE W., PATIENT OF ADVANCED PAIN CARE Front desk is always super nice. Short wait and friendly atmosphere. Doctors and assistants have helped a lot.
ROBERT GRIESEN, PATIENT OF ADVANCED PAIN CARE "I feel like Dr. Malone and his staff are part of my family. They have made me feel so much better and made such a difference in my life. Everyone is friendly and professional," says Robert Griesen.
In 2005 Robert visited his primary care physician because of a problem he had with his shoulder. He was told to exercise more and that it should improve. However, the pain increased to a point they he couldn't move his shoulder. He is a construction superintendent for truck drivers who pave highways. Not only was he miserable, but he couldn't work. He was referred to a specialist who gave him cortisone shots, but they didn't provide any relief. Robert researched the internet and looked in the phone book where he found out about Mark Malone, M.D. at Advanced Pain Care. When he called to schedule an appointment, the staff worked him into the schedule to see the doctor right away. Dr. Malone listened carefully to him describe his problem and told Robert he thought he could help him. First, he had an MRI which revealed that he had two herniated discs. Then Dr. Malone gave him oral medication and followed that with an injection. For the first time Robert felt relief from his pain. Now Robert visits Advanced Pain Care once a month. He only takes medication at night, if he needs it. Life is better. Not only is he comfortable doing his job, but he can spend quality time with his wife and two sons. Robert is also able to pursue his hobby of entering sweepstakes and fishing.
TARA BRIZENDINE, PATIENT OF ADVANCED PAIN CARE "Dr. Malone and his staff understand. They know my story and take care of me. I will always be grateful for the care I have received at Advanced Pain Care," says Tara Brizendine.
At 22, Tara has already had six surgeries. The first was in 2003 when she was a junior in high school. She had a hiatal hernia and nissen fundoplication. Her general surgeon had to make incisions in the same area multiple times. Nerve pain resulted from build up of scar tissue after numerous surgeries. She was in terrible pain and completely debilitated. Her condition is complicated by seizures and her severe asthma. Tara was forced to leave high school and stay at home. She was desperate for some pain relief from the intense pain. Now she works to maintain a suitable weight. Tara referred to Advanced Pain Care by her general surgeon. When she saw Dr. Malone, she was miserable. He carefully reviewed her case and told her he could provide her relief from her pain. When he gave her injections and oral medication, she finally started feeling better. It is still a battle for her, but she has a good spirit. Recently, she graduated from college overcoming many obstacles. Due to other health conditions, she spends most of her days at home. However, she is no longer in constant pain. She hopes to raise awareness for chronic pain.
